Benefits Department

  • The CHISD Benefits Department provides the Longhorn Experience by offering you a comprehensive benefit package. Use the navigation below to learn more about the different offerings available to you as an employee of the Cedar Hill ISD.

    Cedar Hill ISD offers a variety of insurance choices.

    If you need ID cards, claim forms, list of providers, insurance company names, phone numbers, or other benefit information, please visit ThebenefitsHUB website at Simply click on a benefit option on the left side of the home page or the  Benefit Contact Information.

    If you do not find what you need, please click on the Contact Us button on the home page and you will receive a response within one business day. If this is an emergency and I am not available, you may contact Laura Vasquez at 972-685-1299 or Debbie Walter at 214-422-1344 during normal business hours.


    Financial Benefit Services, (FBS) is the Third Party Administrators for CHISD

    You may access the FBS Benefits CareLine


    Monday-Thursday: 8am-5pm and Friday 8am-3pm

    Client Service Representatives will be available to help with

    • New hire enrollment and benefit questions
    • Current employees who have questions regarding their benefits
    • Claims assistance with life insurance, disability insurance or critical illness insurance
    • Terminated employees if they have questions regarding continuing their coverage(s)

    FBS is now introducing the new FBS Benefits app, available on Apple and Android devices.

    The app features:

    • Direct Access to Benefits Information
    • Online Benefits Enrollment Portal
    • Streamlined Benefits Education Material
    • App Store and Google Play Store Access
    • Makes navigating online enrollment and employee benefits simple and convenient

    Download today!  To login, remember to enter the following Group # to gain access to your employee benefits. Group #: FBSCHISD

    For specific Texas School Health Benefit Plan (TSHBP) medical coverage questions not found on ThebenefitsHUB, you may call customer service at 1-888-803-0081.

    For specific TRS ActiveCare medical coverage not found on ThebenefitsHUB, you may call customer service at 1-866-355-5999.

    For specific Scott & White (HMO) medical coverage not found on ThebenefitsHUB, you may call customer service at 1-844-633-5325.

    For 403(b) or 457 services, contact National Benefit Services at 1-801-406-6477. To add, change or delete contributions please complete the Salary Reduction Agreement


    You may also email the Benefits Office at Your emails will be answered in the order they are received.



    WORK-RELATED INJURIES: If you have experienced an on the job injury during normal business hours, please notify your direct supervisor and/or campus nurse for the appropriate injury notification paperwork and first aid treatment and assessment.

    If you have an EMERGENCY relating to an on the job injury outside of normal operating hours AND your supervisor, campus administration, or campus nurse is not available, please email me at Of course, If you have a MEDICAL EMERGENCY requiring emergency medical treatment related to an on the job injury outside of normal operating hours AND your supervisor or campus administration is not available, please consider dialing 911 or seek medical treatment before emailing me. Always advise medical personnel that you experienced an on the job injury.

    If you have a NON-EMERGENCY question relating to an on the job injury, I will respond to your email/phone call in the order it was received.

    All TRS RETIREMENT questions should be directed to the appropriate department at Teacher Retirement System of Texas. 1-800-223-8778

    FAMILY AND MEDICAL LEAVE ACT (FMLA) – Please send all requests and questions regarding FMLA by email to the Benefits Office at


  • Regular Hours:
    Monday through Thursday
    8 AM to 4:30 PM
    8 AM to 4:00 PM

    Summer Hours (June/July)
    Monday through Thursday
    7 AM - 5:30 PM
    Closed on Fridays

    Contact Information:
    Kathy Shaw, Benefits Coordinator
    Office: 972-291-1581 ext. 4026
    Fax:  972-293-7727